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Thank you Chris. that definitely sounds like excellent advice and I intend to follow-up as you suggest. Unfortunately I didn’t buy the car from the dealership I used for the service but I get your point and they were going to be my first choice for my next car. I suspect that this is a...

they claim they charged 4 hours of shop time....i kinda felt like i was a no win situation. i could pay them or leave the brakes pulsating. it was a holiday weekend and i jumped on it Tuesday.

thanks Chris, btw, they only turned my rotors...no actual parts have been replaced . to my knowledge

i spoke with the service manager. he called me...they were pissed i gave them a crappy review on the survey. just so no one is offended, i was extremely positive and complementary of the service advisor and the staff. but they are super sensitive about negative comments and i wrote a...

i'm on with KIA VIP now, they are saying brakes and rotors are "wear Parts" and only covered by the 12k warranty. I explained this is a known issue and they claim no knowledge of a larger issue. Basically they said because its a sports car people tend to drive hard and cause these issues themselves.

Would that be the 855-454-2847 number?

i had the same issue @ somewhere around 16k. i brought the car in this past weekend (memorial day weekend) and was told it was warped rotors and not warrantied past 12k. while i was waiting i noticed this and many other discussions with this same issue. i brought to the service advisors...